Privacy Policy
Effective Date: June 15, 2026
At Superherooo ("we", "our", or "us"), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (superherooo.com) and use our mobile application and related services (collectively, the "Platform").
1. Information We Collect
We collect information that you voluntarily provide to us when you register on the Platform, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Platform, or otherwise when you contact us.
- Personal Information: Name, email address, phone number, physical address (for service delivery), and government-issued ID (for background checks on Professionals).
- Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number). All payment data is stored by our payment processors.
- Geo-Location Data: To match customers with the nearest service professionals, we collect location data from your device.
2. How We Use Your Information
We use the information we collect or receive:
- To facilitate account creation and logon process.
- To fulfill and manage your service bookings.
- To conduct background checks on service professionals (Heroes) to ensure safety.
- To send administrative information to you, such as updates to terms or service status.
- To protect our Services and maintain a safe environment.
3. Sharing of Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. This includes sharing necessary customer details with the assigned Service Professional, and sharing Professional profiles with Customers.
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of your data. To exercise these rights, please contact our support team.
6. Contact Us
If you have questions or comments about this notice, you may email us at privacy@superherooo.com or by post to:
Superherooo pvt ltd
Cyber City, Gurugram
Haryana, India